Privacy policy.

Last Updated: 05/01/2025

UNSEEN CULTURE (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.

Information We Collect

When you visit or make a purchase from our site, we may collect:

  • Personal Information: Name, email address, shipping/billing address, payment information (via Stripe or PayPal — we do not store credit card details), phone number.

  • Order Information: Purchase history, preferences.

  • Device Information: IP address, web browser, time zone, cookies (Squarespace analytics).

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you (order updates, customer service)

  • Send marketing emails (only if you opt in)

  • Screen for fraud and potential risks

  • Improve our store and services

Sharing Your Information

We only share your personal information with trusted third parties to help us operate our business, including:

  • Payment processors (e.g. Stripe, PayPal)

  • Shipping carriers

  • Email marketing platforms (only if opted-in)

  • Squarespace (website host & analytics)

We do not sell your personal data to anyone.

Cookies and Tracking

Our website uses cookies to:

  • Understand browsing behavior

  • Save your shopping cart and login sessions

  • Improve your shopping experience

You can disable cookies through your browser settings at any time.

Data Retention

We keep your order information for our records unless and until you ask us to delete this information.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections

  • Request deletion of your data (where applicable by law)

To do so, contact us

Minors

This site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. The date above reflects the last update.

Contact Us

For more information or if you have any questions, contact us